Privacy Policy

1. Information We Collect

We collect minimal information necessary to provide our service:

• Email address for account identification
• Encrypted vault data (which we cannot decrypt)
• Usage logs and analytics
• Payment information (processed by third-party providers)

2. Zero-Knowledge Encryption

All sensitive data is encrypted on your device before transmission to our servers. We use end-to-end encryption with libsodium/NaCl. Your passphrase never leaves your device in plaintext.

Important: We cannot access, view, or recover your encrypted data. If you lose your passphrase, your data cannot be recovered.

3. How We Use Your Information

• To provide and maintain our service
• To notify you about Dead Man's Switch events
• To process your transactions
• To improve our service
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers (hosting, payment processing)
• Your designated trusted contacts (when access policies activate)
• Law enforcement (when legally required)

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.

6. Your Rights

Under GDPR and CCPA, you have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

7. Security

We implement industry-standard security measures including:

• End-to-end encryption
• SSL/TLS for data in transit
• Regular security audits
• Access controls and monitoring

8. Contact Us

For privacy concerns, contact: privacy@memoria.locker